We like to think of communication devices as a people binder. Yet, with a larger variety of communication tools than ever before, each human being continues to insist on his personality and perspective, social disintegration is as strong as ever. “Please hold the line” is about people who fix communication defects - like cable technicians fixing a tv, phone or a modem - as well as about their customers. A palette of human typologies. I am interested in the human being, with its everyday struggles. It is these individual universes that fascinate me the most.